1. Not turning on
Problem: It’s getting cold and even though you’ve been waiting hours, the heat still hasn’t kicked on. If your thermostat is set to “heat” and the model is compatible with your heat pump, there might be a problem with the heat pump itself.
Causes: Determining the exact cause can be tricky. Causes could range anywhere from a failed start capacitor to a broken reversing valve. If you’re having trouble determining the cause, give Southport a call. Our technicians can diagnose the problem and provide a cost-effective solution.