Customer Satisfaction Guarantee
100% Money Back Guarantee
Southport Heating, Plumbing, & Geothermal confidently stands behind our quality installations and the ability of our technicians to perform their tasks in accordance with standardized industry procedures.
When equipment our technicians have installed is properly maintained and used according to manufacturers' operating specifications, Southport guarantees your complete satisfaction with our service and the performance of the product for the first year of ownership of your new home comfort system.
If, for any reason, you are not 100% satisfied with your new equipment, simply notify Southport Heating, Plumbing, & Geothermal in writing.
We promise to remove the installed equipment within 30 days of your request and fully refund the amount of your investment.
100% Satisfaction Guarantee
Southport Heating, Plumbing & Geothermal has provided the maximum level of quality products and services delivered with honesty and integrity since 2005. We take pride in knowing that our technicians are the best trained in standardized heating, cooling, plumbing and geothermal skills as well as in customer service to provide our clients with complete 100% Satisfaction - Guaranteed! Southport’s technicians will:
- Be drug-free and fully prescreened
- Be neat - shoe covers and clean-up are guaranteed
- Be courteous and respectful
- Be knowledgeable to answer your questions
Our technicians are fully committed to provide the best job possible for every customer and take complete responsibility for your 100% satisfaction. Southport is confident that our technicians will perform their tasks in accordance with your specifications; if not, you do not pay until your expectations have been met.
To further extend our product guarantee, not only are all installed products are backed by our 100% Satisfaction Guarantee but we also guarantee all product repairs, including parts and labor, for the first 30 days.