I had them replace my furnace after 2nd breakdown in 3 months. They did it on Dec 31, the day after I contacted them. They were here till 7pm to make sure I was happy. It's a 95% efficient one with wifi. Works great, heats house faster than old furnace and I got $300 in rebates.
Later I had gas leaks. It was not their furnace work but the initial gas pipe installs that were bad- loose, complex joints with no dope on threads. They replaced the whole furnace water heater dryer runs that WEenergy identified as leaking and THEN they found another leak upstream of those- they stayed till after 9pm on a Friday for no extra charge to fix this previously undiscovered leak. Iron pipe is a pain to fix I learned. Their tech, Buck, did a wonderful job. All is now well.
I had considered contacting the plumbing or heating contractors that built my Walnut Grove home but I quickly discounted that.
- Dan A.