Reviews

  • Very Courteous
    James M. Was awesome! Very courteous and professional. Left my house in better shape than it was when he started.

    - Gary E.

  • Arrived On Time!
    Arrived on time and completed the job when expected. Very professional and personable. They were able to answer all the questions I had about the job. They returned my phone calls quickly and scheduled the job in the time frame I needed. After the job was completed they cleaned up the area to my expections. The estimate I received was in the range of the others I received.

    - Mary

  • Very Satisfied
    My water heater began to leak.  Called Southport, they took some information and sent out a technician.  They called and sent a text with his name & picture before he arrived so I knew who to expect.  Greg gave me a written quote, I agreed to the price and he began to work.  He was efficient, cleaned up any mess, and removed my old water heater.  Very satisfied.

    - Lisa D.

    Categories: Plumbing
  • Always Professional & Friendly
    Southport Heating & Plumbing has a very good reputation in the area for providing quality service at reasonable prices. We use Southport for routine preventive maintenance for our furnace & A/C, which they installed new within the past 5 years. Their techs are always professional and friendly. Highly recommend!

    - Christine S.

    Categories: Air Conditioning, Heating
  • Technician Arrived Quickly
    I left a message after they were closed and I got a call back immediately the next morning. The technician was there quickly and solved the problem with complete professionalism. It's refreshing to see excellent, professional service and a job done right!

    - Mike J.

  • Well done
    Everyone is professional, knowledgeable, and friendly. I was able to get a rapid appointment that worked well. Justin arrived early so I didn’t have to wait. He answered questions and explained everything. The work was done well. We are very happy with everyone from the office to the actual repair. We will be calling back for additional services.

    - Barb S.

  • Prompt & Courteous
    The two gentlemen form Southport were prompt and courteous throughout the entire call. They explained why the service they did was needed and gave me options for future needed service. Great job!

    - Jeb K.

  • Very knowledgeable & helpful!
    Just moved into our home a year ago and our neighbors recommended Southport. We had a heat emergency early this morning and they came out before noon, very quick service calls with updates and started within the window they gave me. Very knowledgeable and helpful! Thankfully we only needed a new thermostat but I had tech do a tune up has well and he was more then happy to do so. I will definitely be using then again for service in the future!!

    - Victoria L.

    Categories: Air Conditioning, Heating
  • Felt as if We Called a Friend!
    Jackson was awesome. He came out on call during a late weekend night in a snow storm and took great care of us from start to finish. He was very knowledgeable and helped us understand exactly what was happening in our home. It felt as if we had called a friend, not a business we’ve never met. The whole team mirrored Jackson’s care and it was a true pleasure to be a customer of theirs during a difficult weekend without heat in our home. Thanks again and will refer anyone to your company!

    - Chad B.

    Categories: Heating
  • Top Notch!
    Every thing was great. Prompt appointment, on time, gave us a estimate before starting work. Fast, courteous service by the guys!!!! Explained was done and what to what for as our home is 40 yrs. old and aging:) Answered all our questions and cleaned up after they finished. I would definitely call them for service again when needed. Friendly, courteous, and professional.....TOP NOTCH!!!!!!

    - Mary B.

  • Excellent Customer Sevice
    Excellent customer service, received a call back within ten minutes of submitting qoute request. Had someone out within another. Listened to my needs, no pressure sales tactics. Techs were here on time, worked efficiently and finished faster than expected.

    - Jeff C.

  • Scheduled Installation Quickly
    Someone from the company was able to come out the day that I called to give me a second estimate for a furnace replacement. The estimate was more competitive than the first estimate. We were able to schedule the installation very quickly.

    - David A.

    Categories: Heating
  • Highly Recommend
    Completed plumbing repair quickly professionally. Answered all questions, about this repair and other pending plumbing concerns. Explained why plumbing issues were occuring in an understandable manner, with reasonably quoted solutions. Great value. We will use Southport plumbing again, and highly recommend Southport Plumbing.

    - Lawrence E.

    Categories: Plumbing
  • Highly Recommend
    This is the second time that I have used Southport for plumbing issues. I had an appointment with 24 hours of my initial contact. Both times, they showed up right on time. They thoroughly investigated the problems that we were having with our plumbing, gave a quote with options and priorities and were available to do the work immediately. I would recommend Southport to everyone needing this type of service.

    - Melissa R.

    Categories: Plumbing
  • Great Service
    Great service with a very knowledgeable plumber. He fixed what needed to be fixed and didn’t try to sell us on anything we didn’t need. The staff in the office was very helpful working around my family’s schedule. Would definitely recommend Southport!

    - Mike W.

    Categories: Plumbing
  • I highly recommend this company!

    Southport did an excellent job installing a new water heater and furnace/air conditioning unit in our condo.

    We appreciated their expertise, knowledge  and recommendations, which were superior to the other bids submitted. They were able to install the water heater unlike the other HVAC bidders, where I had to contract another company to install and coordinated the timing for the water heater as it is located in front of the furnace. They were that one stop shop!

    Southport's employees were professional, knowledgeable and well mannered. I felt safe, respected and a valued customer.

    I highly recommend this company for your HVAC and water heating needs!

    - Kelly S.

    Categories: Air Conditioning, Heating
  • If there was a 6-star rating, they would have gotten it.
    Hardworking, informative, well-trained, professional, courteous, respectful are just a few words we'd use to describe the team that did our instillation. Tommy frequently kept us informed of each of step of the process. He and Jacob worked steadily to complete a great job on time. Tom, the lead, answered every question we had. Our salesperson, Alex, helped us understand the systems that fit our needs without pressure to unnecessarily upgrade. And the bonus was that all four of these young men were fun to work with. Southwest should be a model for how others approach their businesses. They train young people in all areas from greeting a new customer, to completion of quality work. If there was a 6-star rating, they would have gotten it.

    - Maria L.

    Categories: Air Conditioning
  • Quality Employees!
    I use this business because they have come through for me prior to my experience of 40 below weather & the furnace going out.  They stepped it up & installed it.  They have always been there for me.  The best is that I trust these nice, respectful, gentlemen that enter my house.  They are truly quality employees that make me feel comfortable. They even have a lot of patience with my annoying dogs.  Thank you Southport for being there for me & having quality employees!

    - Janice B.

    Categories: Heating
  • Service is as Good as Advertised!
    Southport fixed a leaking shower head that we had in our house.  We had been frustrated with the large windows of arrival times that other plumbers typically give (basically like you have to give up your entire day waiting), but Southport gave us a 2hr window that they would arrive in.  They called before arrival and gave an ETA which I thought was a nice touch.

    Tom at Southport was awesome!  He did a great job of explaining, and showing what the problem was.  Awesome guy, very knowledgeable and good at what he does.  They even had a $50 off coupon on their website that we could use, so the whole process was VERY reasonable.

    Being new to the area we relied heavily on Yelp reviews, and picked this plumber because of the reputation that they have on this site.  We are happy to report it is as good as advertised!

    - Jeff B.

    Categories: Plumbing
  • Wonderful Job

    I had them replace my furnace after 2nd breakdown in 3 months. They did it on Dec 31, the day after I contacted them. They were here till 7pm to make sure I was happy. It's a 95% efficient one with wifi. Works great, heats house faster than old furnace and I got $300 in rebates.

    Later I had gas leaks. It was not their furnace work but the initial gas pipe installs that were bad- loose, complex joints with no dope on threads. They replaced the whole furnace water heater dryer runs that WEenergy identified as leaking and THEN they found another leak upstream of those- they stayed till after 9pm on a Friday for no extra charge to fix this previously undiscovered leak. Iron pipe is a pain to fix I learned. Their tech, Buck, did a wonderful job. All is now well.

    I had considered contacting the plumbing or heating contractors that built my Walnut Grove home but I quickly discounted that.

    - Dan A.

    Categories: Heating